We just wrapped up the first two sessions of the CX-Rouwad Training Program in Damascus — and what an energizing start it’s been!
As the trainer, I’m deeply honored to be part of this journey, delivering practical, immersive sessions that sparked such powerful engagement.
Grateful for the incredible energy in the room, and the passion each participant brought to the experience.
A heartfelt thank you to Zahar Mejanni for his trust and guidance in making this program a reality, and to the amazing teams at DIGIT Innovation Hub and UNDP Syria for their invaluable support and collaboration in shaping the future of customer experience transformation.
Special thanks to Mohammed Tarek Al Hamwi for expertly handling event logistics, recordings, and Zoom coordination — your behind-the-scenes support made everything run smoothly.
It’s a privilege to collaborate with passionate changemakers and help foster innovation and growth in such a dynamic community.
Onward to the next sessions! 🚀
